Delivery starts at £2.95 (second class post). The best service to choose though is the 48h tracked service @ £3.95. Other upgrades are available, please choose at checkout. Contact us if the service you require is not available. We usually use Royal Mail but are happy to use other carriers, please get in touch. There may be an additional charge for other carriers.

FREE UK tracked delivery for orders over £75. Please note we may post larger orders in two or more separate parcels.

We dispatch worldwide, prices start from £12.99 and will depend on where you are and how much you order. If the delivery service you require is not listed at checkout please ask us for a quote. We always use a tracked service. We can supply you with a certificate of posting, please get in touch.

We will aim to dispatch your order within one to two working days, however, this may not always be possible in which case we will contact you if there is a delay beyond our 2 day processing time (please check your messages).

We usually post parcels first thing in the morning, the day after we receive orders (if they arrive before 5pm). If you have an urgent project and you would like us to post sooner, please call 0776 6600822 first to see whether wee can post earlier.

Once your package has been handed over to the postal service, things are out of hour hands and please allow 10 working days (for UK orders, five weeks for international orders) from the day after your item was supposed to be delivered for your package to arrive. After that, please contact us and we will send out a replacement (or a refund in the case that an item has become unavailable). Unfortunately we cannot do this before the 10 working day period is up, as Royal Mail will not pay compensation otherwise. Thank you for your understanding.

Postage upgrades (including tracked and insured delivery) are available. Please note that if you choose Special Delivery we will endeavour to shorten our processing times (however, for items on backorder the processing times are longer, see above), but orders placed after midday are unlikely to be with you the next day as we need time to cut, package and get packages to the post office. Please text (0776 6600822) or call (01361 882116) if you want a better idea about delivery times.

With a view to saving the planet and to keeping postage costs as low as possible, packaging may be re-used. We usually use plastic-free packaging which can be recycled but will sometimes re-use cardboard or plastic packaging. Please re-use or recycle at your end. Delivery notes are printed on recycled paper.

If you need to return your item(s) please do so within 14 days. There is a 10% restocking fee for cut fabrics which will be taken off your refund. Please consider ordering fabric samples first to make sure the fabric is suitable for your project. Please also refer to our Refunds and Returns Policy for more details.

Please get in touch first if you have any issues with your order. We will always endeavour to find a solution to your problem. For more information please also see our Terms and Conditions.